Signing Out and Preparing a Shared Device

Before another person uses a shared device, sign out of Jolly Classroom and follow the relevant instructions below. Closing the app, browser window or device screen should not be treated as confirmation that you have signed out or removed locally stored information.

These instructions apply to Jolly Classroom. Other Jolly Learning apps may have different arrangements.

Switching pupils during a lesson

When moving between pupils, use the pupil picker (“Select a pupil”) on the Independent tab of the Activity Bank, opened from the class dashboard, and check that the correct pupil is selected before starting an activity or recording results.

Switching pupils is different from signing out of the adult account. Do not give children or families access to a teacher’s account credentials.

Signing out of Jolly Classroom in a web browser

Open https://app.jollyclassroom.com/#/home/settings
Select Log out
Check that the sign in page appears.

Signing out ends your session and clears the copy of school and pupil information that Jolly Classroom keeps in the browser for offline use. It also clears pupil photos held in the app’s memory, forgets the selected class and any sign-up details entered on the device, and then reloads the page. The browser itself may keep copies of pupil photos in its own cache until they expire; on a shared browser profile, clear the browser’s cached images and files to remove them.

If you used a shared browser profile, also check for saved passwords and downloaded reports as described below.

Signing out of the Jolly Classroom mobile/desktop app

Open the Jolly Classroom app
Select Your profile > Settings icon > Log out
Wait until the sign in page appears.

Signing out removes the offline copy of School Data stored on the device, including cached pupil and observation photos, the selected class and any sign-up details entered on the device. Downloaded teaching content (such as lesson media and the Teacher’s Guide) and display preferences (such as the last sign-in method used) remain on the device; these contain no pupil information.

If you are temporarily offline, you can still sign out: the app asks you to confirm, because you cannot sign back in until the device is online again. Changes made while offline that have not yet been uploaded are discarded when you sign out, so where possible reconnect and wait for your changes to upload before signing out. If the clean-up cannot finish, Jolly Classroom completes it the next time the app is opened.

Before reassigning or transferring a device

The adult managing the device should:

Complete the relevant sign-out procedure above.
Remove saved account credentials from any shared browser or device profile.
Check for downloaded reports, screenshots, exports or other copies containing personal information.
Confirm that the next user cannot access the previous user’s account or information.

Handle downloaded or saved records in accordance with your school’s instructions and retention arrangements. Signing out of Jolly Classroom does not itself remove copies saved separately outside the service.

For school-managed devices, ask your IT administrator to complete any additional device-management steps required before reassignment.

Device information and school records are different

Preparing a device for another user is separate from deleting a pupil profile, deleting a school account or cancelling a subscription.

Do not delete school or pupil records simply to clear a shared device. For requests concerning records held in Jolly Classroom, please see our Schools Data Processing Agreement.

If you cannot complete these steps

If sign-out fails, the device still displays the previous user’s information, or you cannot confirm that local information has been removed, stop using it for another person until the issue has been resolved.

Contact support@jollyclassroom.com, giving the device model, operating-system version, app version or browser, and a description of the problem. Do not send passwords, access codes or pupil records in your initial message.

Last checked: 9th November 2026

Applies to: Jolly Classroom on the web (tested in Google Chrome), iPad, Android and the desktop app